Forum Discussion
PDF Export not Exporting
Greetings. Yesterday, 01/24/2024, a problem started only with an account that has a premium and ppu license, when I click on the Send now button. MSG: Disable full report attachme...
This workaround is not working for our users. Workspace and App are in Premium Capacity but when attempting to 'Attach Full Report' the selection is greyed out and they receive a report is not in Premium Capacity error message.
I ended up deleting and rebuilding the subscription to get this to work.
I found going into your browser development tools and initiating Empty Cache + Hard Reload fixed it most times.