Forum Discussion
msedlock
6 years agoFrequent Visitor
PBI report data source error using On-premises data gateway
Hello Community Need some help. I recently have had issues with my PBI Reports that use a data source connected to On-Premises data gateway. It started today and happened once previously. Recei...
- 6 years ago
That is not the problem even though it reports a memory problem. The Server has 128GB of memory.
I finally was able to trace the issue to a DNS resolution problem from the Gateway connection on PBI service to the on-premises gateway. I had to use the FQDN for Server in the gateway data source setup.
GilbertQ
6 years agoSuper User
Hi there
It appears that your Gateway server does not have enough memory to process the data when it is getting refreshed.
Can you ensure that you have enough RAM at least 8GB or more on the gateway server?
It appears that your Gateway server does not have enough memory to process the data when it is getting refreshed.
Can you ensure that you have enough RAM at least 8GB or more on the gateway server?
- msedlock6 years agoFrequent Visitor
That is not the problem even though it reports a memory problem. The Server has 128GB of memory.
I finally was able to trace the issue to a DNS resolution problem from the Gateway connection on PBI service to the on-premises gateway. I had to use the FQDN for Server in the gateway data source setup.