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KPaaske's avatar
KPaaske
Regular Visitor
2 years ago
Solved

PBI Service not updating the visuals

Hi!    I am having some issues with data showing in visuals on the published version of my report.  In desktop version it is working fine and when publishing it is working the first time I open th...
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  • Idrissshatila's avatar
    Idrissshatila
    2 years ago

    Hello KPaaske ,

     

    I suggest you download the published report and check it, sometimes power BI changes sme things or things happens when published.

     

    so download the published report and investigate it.

  • Idrissshatila's avatar
    Idrissshatila
    2 years ago

    KPaaske ,

     

    try downloading it and rechecking it in power bi desktop to see what's preventing data from showing.

Idrissshatila's avatar
Idrissshatila
Icon for Super User rankSuper User
2 years ago

Hello KPaaske ,

 

did you check if there's any filter that is preventing it to show, maybe a filter that is done in service.

 

try reseting filters on report by this green icon

 

KPaaske's avatar
KPaaske
Regular Visitor
2 years ago

It did not solve it. After clicking that it seems like nothing really happened. When hovering over that button it shows this information: 

Could that be the issue that it is reverting to some kind of default view? 

 

Thank you for your support so far! 

  • Idrissshatila's avatar
    Idrissshatila
    Icon for Super User rankSuper User
    2 years ago

    KPaaske ,

     

    try downloading it and rechecking it in power bi desktop to see what's preventing data from showing.

    • KPaaske's avatar
      KPaaske
      Regular Visitor
      2 years ago

      Hi! So based on your comments about filters, I found the issue and corrected it. 

      Turns out for some "not-obvious-to-me" reason, the published version was converting a boolean filter from TRUE/FALSE into 0/-1 and that messed up my visuals... 

       

      So after aligning these two I am now seeing the exact same in each version.