Forum Discussion

emmet63's avatar
emmet63
Advocate IV
10 years ago
Solved

PBI Service Admin Portal Link Missing

I have not checked in awhile, but as of today, i can no longer access the Power BI Admin Portal under the gear. My account is an O365 Global Admin & i did double check that. I also checked on Chome &...
  • emmet63's avatar
    emmet63
    10 years ago

    I may have figured this out. I am not sure if this is a quirk or an 'unintended feature' but it appears that you can only access the Admin Portal in Power BI Service when you are in My Workspace. I have found that when I am in any other O365 Group workspace, that I do not see the Admin Portal link, but when I am on My Workspace the Admin Portal is available.

    Note: after selecting My Workspace I have had to reload the page at times in order to get the Admin Portal to show up.

    Let me know if your experience is the same.

skasper's avatar
skasper
Responsive Resident
10 years ago

I have the same problem. My account is Global Admin in O365, but the link to Power BI Admin Portal is not listed (anymore).

emmet63's avatar
emmet63
Advocate IV
10 years ago

I may have figured this out. I am not sure if this is a quirk or an 'unintended feature' but it appears that you can only access the Admin Portal in Power BI Service when you are in My Workspace. I have found that when I am in any other O365 Group workspace, that I do not see the Admin Portal link, but when I am on My Workspace the Admin Portal is available.

Note: after selecting My Workspace I have had to reload the page at times in order to get the Admin Portal to show up.

Let me know if your experience is the same.

  • skasper's avatar
    skasper
    Responsive Resident
    10 years ago

    I can confirm this. Once I switch to My Workspace and do a browser refresh, the link does show up. Rather odd. Cannot imagine this to be on purpose.

    Thank you for the hint!