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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

PBI Report subscription 'Failed to load settings'

I have PBI Pro license and trying to create a subscription for a report. It works fine when i enter my email address, however throws this error when i type in another email address within my organisa...
  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi Anonymous ,

     

    As far as i know, internal recipients also need Pro license but the error message should be shown as below:

    There are other considerations and troubleshooting about subscription for your reference, for more details please check the document below.

    https://docs.microsoft.com/en-us/power-bi/consumer/end-user-subscribe.

    If the issue still exists, please create a support ticket for further analysis.

    https://powerbi.microsoft.com/en-us/support/pro/.

     

    Best Regards,

    Jay

    Community Support Team _ Jay Wang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.