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Muhammad's avatar
Muhammad
New Member
2 years ago

PBI Dataset refreshed issue

I wanted to discuss an issue we've been encountering with our Power BI dataset refreshes. It seems that some of the datasets are refreshing successfully, while others are encountering a "Client_Gateway_Unreachable" error on scheduled refresh. we are using an on-premises personal gateway.  I'd like to gather insights and suggestions from the community to help us resolve this issue.

PBI Dataset refreshed Error

2 Replies

  • JoeBarry's avatar
    JoeBarry
    Solution Sage
    2 years ago

    Hi Muhammad 

     

    It could be that the device where the gateway is setup is not reachable (turned off) or the gateway hasn't been updated in a while. 

     

    I personally wouldn't run a gatewway on such a device, I would recommend using a Virtual Machine with windows to run a on prem Gateway. There is very little downtime. The VM's IP may need to be whitlisted for some sources to access Databases etc. If this an issues contact the DBA.

     

    Thanks

    Joe

     

    If this post helps, then please Accept it as the solution

    • Muhammad's avatar
      Muhammad
      New Member
      2 years ago

      I really appreciate your time, JoeBarry , Different datasets are seeing this problem on different days when I am already utilizing an Azure VM as the gateway.