Other users receiving "Something went wrong" message

[APrain]

Hello!

I've shared a link to a dashboard located on My Workspace, and the recipients are receiving a "Something went wrong : Unable to load the model" message when they follow the link. However, I am able to navigate to the dashboard without any issues. These are the additional details the recipients are seeing:

Activity ID: 977f1009-98e2-4a7b-af52-fa24925e0131
Request ID: 3b520920-b9a1-acb1-d102-42bffafec38a
Correlation ID: e0812acc-879d-3d42-3f27-bb63d8bfa0c6
Time: Thu Jun 02 2022 12:08:53 GMT-0700 (Mountain Standard Time)
Service version: 13.0.18354.31
Client version: 2205.4.11469-train
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net/

Apologies if this is not the proper forum for this request. 

Thank you!

[GilbertQ · Accepted solution]

Hi @APrain 

I would suggest moving this to an App Workspace and then share it via an App?

This will also ensure that when shared it will have the right/valid share permissions!

[APrain]

Hi Gilbert, 

I did figure it out, I had row level security turned on and had not added the specific users. I will look into the App workspace. Thanks for your help!