Forum Discussion
Org App Couldn't Load Report
- 1 year ago
Hi paivers
Organizational Apps are designed specifically to abstract underlying complexities, so that end users can consume reports without needing direct access to the underlying datasets or workspaces. Documentation clearly states that only the app publisher should require Build permission on the dataset, while end users should not.
End users should not need Build access to the dataset or upstream sources. If a report loads after refreshing or retrying, it’s usually not due to permission issues—otherwise it would consistently fail.
Here are the few workaround that might works:-
After publishing or updating the app, allow a brief period (e.g., 1–2 minutes) before having users access it. This ensures that the report and model are fully initialized.
- While supported, cross-workspace dependencies may cause unpredictable behavior during loading. Consider publishing dependent datasets and reports into the same workspace if you're seeing recurring load errors.
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Ensure that the dataset isn't being accessed while a scheduled refresh is actively running, which could result in temporary unavailability.
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If you're using an on-premises data gateway, monitor it for performance issues or failures that could delay report loading.
Best Regards,
Community Support Team _ C Srikanth. -
Hi paivers
We haven't heard from you since last response and just wanted to check whether the solution provided has worked for you. If yes, please Accept as Solution to help others benefit in the community.
Thank you.
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Best Regards,
Community Support Team _ C Srikanth.