Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
1 year ago
Solved

Opening an account not working - Feb2025

We are evaluating Power BI for our company and when trying to open the account here: https://www.microsoft.com/en-us/power-platform/products/power-bi/getting-started-with-power-bi   the following ...
Need Help
  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi Anonymous,

    Thank you for reaching out in Microsoft Community Forum.

    Thanks for your patience and for trying the troubleshooting steps and please follow below steps to resolve the issue;

    1. Your Hostinger email domain may not be recognized as a business domain. Try a different corporate email or check with your IT admin.

    2. Try creating a Microsoft Work Account via Microsoft 365 Sign-up to see if the domain is supported.

    3. Your company’s Microsoft Entra ID (formerly Azure AD) settings might restrict Power BI sign-ups. Ask your IT team to review access policies.

    if still issue is persists, please raise a support ticket and provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution.

    Below is the link to create Microsoft Support ticket:
    https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket

    If you found this post helpful, please consider marking it as "Accept as Solution" and select "Yes" if it was helpful. help other members find it more easily.

    Regards,
    Pavan.

     

Anonymous's avatar
Anonymous
Not applicable
1 year ago

It has not been solved. As explained above, I tried all ideas posted here but still nothing works. 

Thanks

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Hi Anonymous,

Thank you for reaching out in Microsoft Community Forum.

Thanks for your patience and for trying the troubleshooting steps and please follow below steps to resolve the issue;

1. Your Hostinger email domain may not be recognized as a business domain. Try a different corporate email or check with your IT admin.

2. Try creating a Microsoft Work Account via Microsoft 365 Sign-up to see if the domain is supported.

3. Your company’s Microsoft Entra ID (formerly Azure AD) settings might restrict Power BI sign-ups. Ask your IT team to review access policies.

if still issue is persists, please raise a support ticket and provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution.

Below is the link to create Microsoft Support ticket:
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket

If you found this post helpful, please consider marking it as "Accept as Solution" and select "Yes" if it was helpful. help other members find it more easily.

Regards,
Pavan.

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Thank you Pavan. 

     

    I created the Microsoft Work Account and went to the PowerBI service to create the account there and it finally let me through. 

    Thanks.