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SamGibbs1's avatar
SamGibbs1
Frequent Visitor
7 years ago
Solved

Online service undefined error

Hi,   I have an issue with the reports that I am publishing. Previously they published fine, but recently they have started showing 'undefined'. In the desktop version they are fine. Can anyone sug...
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  • Anonymous's avatar
    Anonymous
    7 years ago

    Ok I have half a solution....

     

    It is a browser based issues.  After updating firefox I no longer see 'undefined' on my titles. 

    I also tested this in Edge and it does not have 'undefiend'.

     

    I don't know why this happened or can I identify the real cause... but updating does seem to resolve the issue.

SamGibbs1's avatar
SamGibbs1
Frequent Visitor
7 years ago

desktoponline,

Hi,

 

I have added pictures of the desktop and online ones. Publishing appears to be fine and no error message is generated. It is only when I view the report in the online service (or where the report has been embedded online) that the undefined shows up.

v-yulgu-msft's avatar
v-yulgu-msft
Icon for Microsoft Employee rankMicrosoft Employee
7 years ago

Hi SamGibbs1,

 

As dzwilson suggested, does updating web browser solve your problem?

 

Regards,

Yuliana Gu

  • SamGibbs1's avatar
    SamGibbs1
    Frequent Visitor
    7 years ago

    Hi,

     

    Yes. It seemed to be an issue for that version of Firefox. I have tried updating it (and checking with Chrome) and it is now resolved.

     

    Thanks,