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Anonymous
Not applicable

Online Service - Invalid connection credentials

Hi everyone!

I'm having problems to refresh my data source at the online service.

 

It shows me this error:

Captura.PNG

 

My data source is a SQL Server that has 5 views from a MySQL.

At the desktop refresh without problems.

When I publish it in the online service, the gateway that I use is OK and in the Data Source Settings the Connection is Successful.

 

But when I try to refresh comes the error....

Any Idea?
Thanks

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Finally I found the solution.
After fighting a lot with the problem, I saw that the issue come from the Network Certificates.

 

 

Thanks for you answer @v-shex-msft.

View solution in original post

2 REPLIES 2
v-shex-msft
Community Support
Community Support

Hi @Anonymous,

 

Can you please share more contents to help us clarify your scenario? (for e.g. datasource type, connection mode, data source credentials setting, screenshots, gateway logs)

 

Reference links:

How to Get Your Question Answered Quickly

Troubleshooting the On-premises data gateway

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
Anonymous
Not applicable

Finally I found the solution.
After fighting a lot with the problem, I saw that the issue come from the Network Certificates.

 

 

Thanks for you answer @v-shex-msft.

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