Forum Discussion

Dog's avatar
Dog
Icon for Responsive Resident rankResponsive Resident
8 years ago

Online Published Report is Not Refreshing on load.

Good Morning all, 

 

I have an issue with a published App, when the end users open the app each morning, they are having to manually press the refresh button at the top of the page, whereas when I open the report directly in the app work space the visuals contain the updated data. 

 

the power bi report links directly to SSAS and the data is refreshed every night, it seems a little counter intuitive to advise all users that they have to press refresh before reviewing the report pages. 

 

is this right? I don't recall having this problem with content packs. 

 

thanks 

 

Dog! 

6 Replies

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi Dog,

    The published app works like any other shared content. When you schedule the original to be updated, then the shared components (in whatever form) are updated. You don't need to re-publish all the time. You only need to re-publish when you make physical alterations to the reports/dashboards themselves.

    Best Regards,
    Angelia

    • Dog's avatar
      Dog
      Icon for Responsive Resident rankResponsive Resident

      Hi v-huizhn-msft,

       

      that's exactly what I thought but it doesn't seem to be doing that, the app space report seems to be correct when I look at it each day but the published app doesn't. I'm having no choice currently but to republish the app to save the end users from having to click the "refresh" button manually each time they load the app. 

       

      I've gone through all settings I can think of but there are none, I'm totally confused! 

       

      Dog

      • v-huizhn-msft's avatar
        v-huizhn-msft
        Icon for Microsoft Employee rankMicrosoft Employee

        Hi Dog,

        I personally suggest you create a support ticket on the right bottom of page for better assistance:smileyhappy:. They have power to check your data background and find the reason.

        Best Regards,
        Angelia