Forum Discussion
One more cloud data sources for this dataset have been deleted
Hey everyone,
i tried a lot, but now i have not any more ideas.
All data sources are correct, testet them all.
Updated our Gateway, works fine.
My problem ist that the old Dashboards refreshing with no problems, once they were set up.
Dahsboards which i uploud (and even the old ones) don´t give me the opportunity to set the "Scheduled refresh", althoug all queries are totally fine.
The message "You have no personal gateway installed" always been there, we have an own server for the gatweway.
Would really appreciat any other ideas.
Thank you
Hi Anonymous,
There are two kinds of on-premises data gateway: Personal gateway and Standard gateway and they have different usage scenarios: On-premises data gateway - Power BI | Microsoft Docs. Basically, Personal gateway can be used by only one user. Standard gateway can be shared by multiple users. You don’t need to configure these two types of gateways at the same time. For the choose of the gateway, you can have a look at this official document: Use personal gateways in Power BI - Power BI | Microsoft Docs.
For this issue, please check the running status of the Gateway firstly by clicking the Check status icon in Manage Gateways page for the error in the screenshot said the gateway is not configured correctly. The gateway must be online and be running properly.
If the gateway is configured properly but you still have problems on it, please update the data source credentials or recreate/register the data sources in Manage Gateways page. After that, make sure the data sources included in the dataset are mapped to the data sources registered to the gateway correctly.
If you are not the administrator of the gateway, please reach to the administrator by Contact information.
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!
Best Regards,
Community Support Team _ Caiyun
2 Replies
- lbendlin
Super User
Usually this can be mitigated by refreshing the data source credentials but I see that in your case that option is greyed out. Is this only a workspace or do you also have a published app?
v-cazheng-msftCommunity Support
Hi Anonymous,
There are two kinds of on-premises data gateway: Personal gateway and Standard gateway and they have different usage scenarios: On-premises data gateway - Power BI | Microsoft Docs. Basically, Personal gateway can be used by only one user. Standard gateway can be shared by multiple users. You don’t need to configure these two types of gateways at the same time. For the choose of the gateway, you can have a look at this official document: Use personal gateways in Power BI - Power BI | Microsoft Docs.
For this issue, please check the running status of the Gateway firstly by clicking the Check status icon in Manage Gateways page for the error in the screenshot said the gateway is not configured correctly. The gateway must be online and be running properly.
If the gateway is configured properly but you still have problems on it, please update the data source credentials or recreate/register the data sources in Manage Gateways page. After that, make sure the data sources included in the dataset are mapped to the data sources registered to the gateway correctly.
If you are not the administrator of the gateway, please reach to the administrator by Contact information.
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!
Best Regards,
Community Support Team _ Caiyun
