Forum Discussion

AbhayOberoi's avatar
AbhayOberoi
New Member
9 years ago

On premises data gateway installation error

Hi All, Hope someone can help. I'm new to the Power Bi service and trying to install on-premises data gateway. The instrallation starts but half way through it throws an error and says The gateway i...
Anonymous's avatar
Anonymous
Not applicable
9 years ago

Same error here! It's never installed corectly for me. This is the bigest failure for us and potential roll out of PBI to our clients. Please either fix this or make it an easier thing to resolve. The guide is confusing and the forum is full of non-solution 'solutions... 

 

All I want to be able to do is demo this as a full working solution to our Clients. Microsoft PBI team please address this glaring weakness in the applicaion suite...

 

System.InvalidOperationException: Cannot start service PBIEgwService on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at Microsoft.PowerBI.EgwInstallUtils.CustomActions.RestartServiceImpl(String serviceDisplayName, TimeSpan timeout)
at Microsoft.PowerBI.EgwInstallUtils.CustomActions.RestartService(Session session)

Alain_Huynh's avatar
Alain_Huynh
Regular Visitor
9 years ago

 

I've installed the gateway on a VM of the Cloud Microsoft Azure but it doesn't works.

 

I tested to create a new VM (same configurations), I have installed the gateway and it works...