Forum Discussion
Helper IOn-premises data gateway - Network Request Returned Unexpected Error
Super UserI select it and then normally it would bring me to my company's organizational sign in page but for whatever reason it does not and it errors out. It's almost like it's trying to pop up but it closes out automatically before I can even see it.That sounds awfully familiar. in my case some of the trusted root certificates mysteriously went missing from my gateway cluster members. I had to manually re-add the certificates to the trusted root certificate store.
when I try navigating to https://api.powerbi.com i get "This page cannot be displayed"
As I mentioned earlier - this is what you need to work on. Something on the machine or in your network is preventing the traffic from reaching that site. Did you disable the Windows Firewall (or poke a hole in it for 443 outbound)?
Helper IYes the firewall is disabled.
- lbendlin
Use Fiddler to see where the requests are stuck. or ask your network friends for help.
- kfrazie1
A co-worker figured out it was a proxy issue (only took him a few hours). If it wasn't for him, I'd still be working on it......
Network Proxy Settings > Script address
Script address needed to be configured. Why this changed all of a sudden, I have no idea. I'm told it may have been some kind of update recently. I'm just glad it's figured out.