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Richard76's avatar
Richard76
Icon for Helper II rankHelper II
4 years ago
Solved

On premise gateway

Hi ,  I am getting the above error message on Power BI service for a live data report .  Desktop version works ok so assume it is an issue with the gateway but it does not seem to have any er...
Need Help
  • Richard76's avatar
    Richard76
    4 years ago

    Rebooted the gateway server and it kicked in to life again . Thanks for the replies 

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
4 years ago

Hi Richard76 


The error is indicating that your source system timed out and stopped sending data.

 

I would suggest contacting the data source owner and checking how long the timeout is set to, as it is currently too short. Or also check to see if the data is being imported as quickly as possible and might need a query optimization.