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Russ99
Helper I
Helper I

On premise gateway - unable to create datasource. Invalid connections credentials

Hello community,

 

For the last few months i have been using a personal gateway to update my datasets. As members of my organization will be looking to update datasets i wanted to switch to a on-premise gateway. 

 

I removed the personal gateway and installed the on premise gateway. I am now trying to go through my old data sets that relied on the personal gateway and map them to the new on premise gateway. however i keep getting the error "The credentials provided for the File source are invalid" even though i am copying the file source pathway from the desktop file.

 

Does anyone know what i am doing wrong or how to fix this?

 

Thanks

1 REPLY 1
v-zhangti
Community Support
Community Support

Hi, @Russ99 

 

You will need to reconfigure the gateway for your dataset.

vzhangti_0-1653620920199.png

 

You can refer to the following links.

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-data-sources 

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot 

https://docs.microsoft.com/en-us/power-bi/connect-data/service-admin-troubleshooting-power-bi-person... 

https://community.powerbi.com/t5/Service/Reports-can-t-connect-after-switching-to-on-premises-data/m... 

 

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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