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eddydm
Advocate II
Advocate II

On-premise datagay: network tests failed on 2nd node

We have a datagateway-cluster with two servers DG-01 & DG-02

Last week we had deinstalled DG-01.

 

Now we are reinstalling DG-01 and run the network tests

PowerBI_datagateway_001.png

We had done this test already on this machine when there was no cluster and then there wasn't any problem.

 

We think that the tests will always fail on the second server in a cluster. Are there other people with the same experience?

 

How can we check what is going wrong?

 

5 REPLIES 5
v-yuta-msft
Community Support
Community Support

@eddydm,

 

Have you solved your issue by now? If you have, could you please help mark the correct answer to finish the thread? Your contribution will be much appreciated.

 

Regards,

Jimmy Tao

eddydm
Advocate II
Advocate II

Strange. Without any changes today the network tests succeeds.

 

In the logfiles I'v seen for yesterday 

g42-prod-db4-005-sb.servicebus.windows.net         52.138.149.91        FAILED

 

I thought that the network tests had the purpose of testing our configuration. Now I think it's testing if all the servicebus-nodes are reachable. the test fails if one of those nodes are not reachable.

 

 

@eddydm,

 

Please check if the gateway port is valid. For more details, you can refer to: https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem#ports.

 

Regards,

Jimmy Tao

v-yuta-msft
Community Support
Community Support

Hi eddydm,

 

Please check if you have click this option on.

refresh-gateway-cluster.png 

 

Regards,

Jimmy Tao

Sorry for the configuration in dutch

See LinkToPrintScreen

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