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rubeesh's avatar
rubeesh
New Member
4 years ago
Solved

On-premise data gateway update

I trying to update  on-premise data gateway  installation to the latest version

But the installation screen shows Install button instead of Update button. 

Please advise.

 

  • In that case, I would suggest to go ahead with Install option, it will upgrade youe gateway
    It might take you to recovery option then you can do it using recovery key

3 Replies

  • arvindsingh802's avatar
    arvindsingh802
    Icon for Community Champion rankCommunity Champion

    Please check if the existing gateway is installed on same Drive (C Drive) as selected

    If Yes, you can go ahead and install it might ask for recovery and you can recover it using recovery key.

      • arvindsingh802's avatar
        arvindsingh802
        Icon for Community Champion rankCommunity Champion

        In that case, I would suggest to go ahead with Install option, it will upgrade youe gateway
        It might take you to recovery option then you can do it using recovery key