Forum Discussion
PoornimaS
9 years agoNew Member
On-premise Gateway configuration issue
Hi, I have a trouble in Configuring On-Premise Gateway, it fails with the below error message. Can you please guide me on how to fix this issue. Error generating an asymmetric key. This requ...
- 9 years ago
Thank you for the response.
I changed the Log On user of "Oncall premise data Gatway" with my AD account and its working fine.
Anonymous
9 years agoNot applicable
PoornimaS My initial assumption is that this is due to a firewall or proxy. Have you walked through the troubleshooting guide to make sure you have the appropriate ports open and things configured correctly?
PoornimaS
9 years agoNew Member
Thank you for the response.
I changed the Log On user of "Oncall premise data Gatway" with my AD account and its working fine.
- julate9 years agoNew Member
AD account? Could you explain further? Where do I find that "oncall premis data gateway" option in order to change it?
- pragyamishra8 years ago
Helper II
Hi,
I am getting the same error. Can you please tell me where to find this log on user in Data gateway? Do I need to be on a domain to use the Data Gateway?