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lagyimeh
Frequent Visitor

On Premises gateway mistakenly removed

The power bi on premises data gateway was mistakenly removed and now all my reports are showing blank visuals. My architecture teams says the gateway is online but i cant see it on power bi service. How do i  restore the gateway if it is online. I need urgent help. Below is what i see on power bi service

 

lagyimeh_0-1653820625832.png

 

 

Many thanks in advance for the help.

 

2 ACCEPTED SOLUTIONS
Fowmy
Super User
Super User

@lagyimeh 

Hope you saved the recovery key when you 1st insalled the GW ?
Download the latest version of GW from https://powerbi.microsoft.com/en-us/gateway/ and install, you will be prompted to either Register new or Migrate,. Restore...

Choose the 2nd option and proceed. 

It should get your GW up and running





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View solution in original post

@lagyimeh 

Yes, you can do a new registration and configure the same in the service.


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View solution in original post

5 REPLIES 5
lagyimeh
Frequent Visitor

Thanks 

@lagyimeh 

 It will be helpful to others who have the same issue if you accept the solution that I provided.



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Fowmy
Super User
Super User

@lagyimeh 

Hope you saved the recovery key when you 1st insalled the GW ?
Download the latest version of GW from https://powerbi.microsoft.com/en-us/gateway/ and install, you will be prompted to either Register new or Migrate,. Restore...

Choose the 2nd option and proceed. 

It should get your GW up and running





Did I answer your question? Mark my post as a solution! and hit thumbs up


Subscribe and learn Power BI from these videos

Website LinkedIn PBI User Group

@Fowmy i inherited the old gateway, and not sure if they have the pin but i have asked for that anyway. If the key is lost, what will be the next step? Start from scratch by installing a new on premises gateway and re-establishing the links? 

@lagyimeh 

Yes, you can do a new registration and configure the same in the service.


Did I answer your question? Mark my post as a solution! and hit thumbs up


Subscribe and learn Power BI from these videos

Website LinkedIn PBI User Group

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