Forum Discussion
On Premises Gateway
Dear BPrivitera
Did you manage to solve this issue?
If yes, how? Was is another firewall on top of yours?
Eric,
Yes, we did end up getting it to work but as to the details, I have no idea. Apologies.
I ended up leaving it to the network guys and pointing them to the documentation. We outsource our network administration so it was even harder to get a straight answer or one that I could understand (sorry, I'm not a network guy).
We are behind one or two firewalls, Thyere were setting that had to be configured at the overall network layer and then also at the server itself.
It should have been as simple as ... yes, this server has internet access to the outside world ... the gateway should work. But unfortunately it was a bit more complex than that.
Apologies I couldn't be of more assistance. Show a network guy the documentation and hopefully they can find a way for it to work.
Regards
Basil
