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Anonymous's avatar
Anonymous
Not applicable
9 years ago

On-Premise Gateway Personal Mode - Issues

Hi,   I've installed a gateway using the Personal mode and the installation runs smooth, no errors. I use my account to log in to the On-prem gate way and it says: "Connected! your gateway is good ...
Need Help
dimazaid's avatar
dimazaid
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi Gigi,
Are you signing in to the gateway from an account different to the account you're signed in to Windows with?

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi!

     

    Yes, when I log on to my computer I use DOMAIN\name.name and when I log on to gateway [email protected]. They're linked to eachother thou so I dont believe that's causing the problem here. What I believe is the problem is that I have an old version installed somewhere on my computer that I cannot find and that is why when I install my On-prem Gateway personal mode the installer recognizes it and believes that it is still up and running. Does this make any sense at all?

     

    thank you for taking your time helping me out!

    Regards,

    Gigi

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Also, i want to add that I cant make any configurations either. It just says i'm good to go. However, i cant publish from Power BI desktop, it just tells me that I dont have any gateway installed..