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biki's avatar
biki
Icon for Helper I rankHelper I
4 years ago
Solved

On Premise Gateway Not Configured Correctly

hello,    i have searched, but not found exactly the same issue. we have on premise gateway (enterprise version) for years, abt 2 months ago, i moved the gateway to the other server. the migration...
Need Help
biki's avatar
biki
Icon for Helper I rankHelper I
4 years ago

dear all, 

 

after a week trying to solve the problem with microsoft, finally i found what was the cause.

the problem is the version of Power BI Desktop, it need to be upgraded to the latest and choose the apps from Microsoft Store, and then republish all the reports.

after that, the enterprise gateway will work smoothly.

 

i consider this problem has SOLVED then.

 

thanks to all,

biki

AjinkyaT's avatar
AjinkyaT
New Member
2 years ago

Hi biki 

If there is more than 1 gateway installed all should be same version , after upgrading all in same version its working correctoly