Forum Discussion
On Premise Gateway Not Configured Correctly
dear all,
after a week trying to solve the problem with microsoft, finally i found what was the cause.
the problem is the version of Power BI Desktop, it need to be upgraded to the latest and choose the apps from Microsoft Store, and then republish all the reports.
after that, the enterprise gateway will work smoothly.
i consider this problem has SOLVED then.
thanks to all,
biki
well, i just found out another solution, and i think Microsoft have to fix this bugs quickly.
last weekend there's some network migration in here, and this morning i've just realized that PBI gateway suddenly not connected (again).
1. first i tried to relogin the gateway, not worked, still not connected.
2. then i tried to update the gateway, relogin again, still not worked. the datasource has mapped but the button Apply still in disabled state
3. accidently i clicked the status of the Gateway (the green one), suddenly the button Apply was enable!
there, the solution has turned out so simple! is this because i updated the gateway? i don't know.
is this solution applied in the first place? i don't know either.
the gateway is running, that's all that matters.
cheers!
biki
dear all,
after a week trying to solve the problem with microsoft, finally i found what was the cause.
the problem is the version of Power BI Desktop, it need to be upgraded to the latest and choose the apps from Microsoft Store, and then republish all the reports.
after that, the enterprise gateway will work smoothly.
i consider this problem has SOLVED then.
thanks to all,
biki
To upgrade PBI desktop and republish all the reports involved alot of work!
I knew this workaround from another thread, but still, why things break in the first place?
Is microsoft going to fix it?
well, i just found out another solution, and i think Microsoft have to fix this bugs quickly.
last weekend there's some network migration in here, and this morning i've just realized that PBI gateway suddenly not connected (again).
1. first i tried to relogin the gateway, not worked, still not connected.
2. then i tried to update the gateway, relogin again, still not worked. the datasource has mapped but the button Apply still in disabled state
3. accidently i clicked the status of the Gateway (the green one), suddenly the button Apply was enable!
there, the solution has turned out so simple! is this because i updated the gateway? i don't know.
is this solution applied in the first place? i don't know either.
the gateway is running, that's all that matters.
cheers!
biki
Thank you for this hint! I had the same issue and issue got fixed by installing the Power BI Desk x86 instead of x64. Then I published my report again and the report is able to see the Data Gateway again... phew...
I’m running into the same issue. I published another dashboard at the end of April without any problems, but while creating a new dashboard I’m now getting the “Not configured correctly” gateway error. The enterprise gateway was updated last Friday, and my Power BI Desktop was last updated in May. I checked for additional updates but didn’t find any available.
Do you know if there were any recent gateway configuration changes or permission updates that could be causing this issue?Thanks!
