Forum Discussion
On Premise Gateway Not Configured Correctly
- 4 years ago
dear all,
after a week trying to solve the problem with microsoft, finally i found what was the cause.
the problem is the version of Power BI Desktop, it need to be upgraded to the latest and choose the apps from Microsoft Store, and then republish all the reports.
after that, the enterprise gateway will work smoothly.
i consider this problem has SOLVED then.
thanks to all,
biki
- 3 years ago
well, i just found out another solution, and i think Microsoft have to fix this bugs quickly.
last weekend there's some network migration in here, and this morning i've just realized that PBI gateway suddenly not connected (again).
1. first i tried to relogin the gateway, not worked, still not connected.
2. then i tried to update the gateway, relogin again, still not worked. the datasource has mapped but the button Apply still in disabled state
3. accidently i clicked the status of the Gateway (the green one), suddenly the button Apply was enable!
there, the solution has turned out so simple! is this because i updated the gateway? i don't know.
is this solution applied in the first place? i don't know either.
the gateway is running, that's all that matters.
cheers!
biki
If the status shows not configured it means the Drivers and Configuration for that specific data source on the Gateway ( On-Premises ) are not configured. Below are the steps I would have done to ensure its correct :
1) Go to Machine Gateway and then try to check the connectivity to the database. If you using DSN then ensure both 32 and 64 are installed and configured.
2) Create a sample report just connection and some drag and drop and publish the report to the power bi service.
3) Ensure in the Gateway ( Manage Gateway of the Power BI Service ) that the user who is logged in or trying to configure the connections has the right to do so.
Hope this helps.
Regards
Mahak
hello Mahak,
thanks for the answer, i will try the steps.
regards,
biki