Forum Discussion

Shubh's avatar
Shubh
Frequent Visitor
8 years ago

On Premise Gateway Issue

Hey Everyone,

 

I am facing Timed out issue while refreshing my Dataset.

I want to get some clearity regarding On Premise Gateway(personal and standard both).I have read documents regarding it, but still not fully satisfied with it.

 

Do we need Azure Bus Service to Refresh my Data or we can refresh my data without Azure Bus Service??

 

Thanks in advance.

General Comment
Need Help

13 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    8 years ago

    Hi Shubh

     

    When you say you are getting a timeout, is that the timeout due to there not being any data in the pipeline?

    Or putting it in another way is that for your data to be returned it is taking a very long time?

    What is your data source?

     

    If you can also ensure that you have got the latest version installed.

     

    Either way when you install the On-Premise Gateway either Personal or Enterprise they both use the Azure Service Bus for communication.

    • Shubh's avatar
      Shubh
      Frequent Visitor
      8 years ago

      Hi GilbertQ

       

      Thanks for your response.

       

      I am using an ODBC Connection. But haven't configured any Azure Service Bus for it.

       

      Can you please tell me the procedure and license cost for the same??

      My data get refreshed on Power BI  Desktop in 30-40 seconds by manual refresh

      But on cloud(Power BI Services), it not refreshing neither by manual refresh nor by schedule refresh.

       

      Though my gateway and Data Source credentials are successful.