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phi2134's avatar
phi2134
Icon for Helper I rankHelper I
9 years ago

On-Premise Data Gateway Installer Error

I am getting this error when trying to install the Power BI On-Premise Data Gateway, has anyone ever run into this issue or know whats going on?

 

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 23.212.97.222:80

Need Help

1 Reply

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Hi phi2134,

    After research, the issue is caused the port 80. Have you configure the gateway successfully according to this article. Please check firewall rule for the IP address 23.212.97.222. You can force the Gateway to communicate with Azure Service Bus using HTTPS instead of direct TCP by opening the button(highlighted in red line) and check if it works fine.




    Best Regards,
    Angelia