Forum Discussion
On-Premise Data Gateway: Data source access error
Hi Simon,
thanks for your reply and your recommendations.
As I already mentioned, the gateway service is installed and running. I can start/stop it. Nevertheless, the "On-premises data gateway" utility states that the service could not be found and I also can not restart the service from within the utility. I am pretty sure that this is a localization issue. The utility always looks for "On-premises data gateway-Dienst" (german word for service) but installed is "On-premises data gateway service".
I'll try to uninstall the product and then run again PowerBIGatewayInstaller.exe. I could not find this installer for a specific language. I suppose that this one version uses the language of OS which in my case is German. All dialogs are in German. I found no way to make this installer use english language.
In order to confirm my suspicion I'll try to repeat this procedure on a VM with english OS.
BR,
Martin
Hi!
same issue here!
Workaround: rename the service to: "On-premises data gateway Dienst", restart the Server
and it's working.