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HMartin's avatar
HMartin
Regular Visitor
8 years ago

On-Premise Data Gateway: Data source access error

Hello, I installed On-Premise Gateway on a standalone Windows 10 machine with local SQL Server 2016 including Analysis services running. Installation and Setup is fine. Under PowerBI Desktop I buil...
v-sihou-msft's avatar
v-sihou-msft
Microsoft Employee
8 years ago

HMartin

 

 

Please restart your machine to see if you can start/stop the service.

 

If the issue still persists, please capture the Fidder trace and open SQL Profiler on SSAS instance to see detail error message. 

 

Regards,

HMartin's avatar
HMartin
Regular Visitor
8 years ago

Hi Simon,

thanks for your reply and your recommendations.

As I already mentioned, the gateway service is installed and running. I can start/stop it. Nevertheless, the "On-premises data gateway" utility states that the service could not be found and I also can not restart the service from within the utility. I am pretty sure that this is a localization issue. The utility always looks for "On-premises data gateway-Dienst" (german word for service) but installed is "On-premises data gateway service".

I'll try to uninstall the product and then run again PowerBIGatewayInstaller.exe. I could not find this installer for a specific language. I suppose that this one version uses the language of OS which in my case is German. All dialogs are in German. I found no way to make this installer use english language. 

In order to confirm my suspicion I'll try to repeat this procedure on a VM with english OS.

 

BR,

Martin 

  • pbojkowski's avatar
    pbojkowski
    Frequent Visitor
    8 years ago

    Hi!

     

    same issue here!

    Workaround: rename the service to: "On-premises data gateway Dienst", restart the Server

    and it's working.