Forum Discussion

DKHUghes55's avatar
DKHUghes55
Resolver I
8 months ago
Solved

On-Prem data gateway Timeout / Cancel errors on model processing

Hello Community, I am seeing error messages in the On-Prem Data gateway diagnostics.  They indicate the gateway cancelled the operation due to a timeout on a connection. Below is a snipit of the er...
  • Zanqueta's avatar
    8 months ago

    Hi DKHUghes55,

     

    Is not a depper analysis but, looking at your message the error you are encountering in your On-Premises Data Gateway indicates that the operation was cancelled due to a timeout, specifically an AsyncOperationStreamingCancelledException.

     

    This typically occurs when the gateway is unable to maintain a connection to the data source or when the server hosting the gateway is under resource pressure.

     

    • Observation: The logs indicate a failure to query the ADServer (Query result is null on ADServer GC://hou99dcgcpk0001...).
    • You are using the June 2025 version of the gateway.
    • Recommendation:
      • Verify whether a newer version of the gateway is available and apply updates if so.
      • Microsoft frequently addresses bugs and improves stability in newer releases.

     

    If this response was helpful in any way, I’d gladly accept a 👍much like the joy of seeing a DAX measure work first time without needing another FILTER.

    Please mark it as the correct solution. It helps other community members find their way faster (and saves them from another endless loop 🌀.