Forum Discussion
On-Prem Data Gateway Error/Configuration Question
Hi MCrank
Whether you create a cluster, if so, check whether the primary cluster needs to be updated, and we recommend that you reconfigure the gateway, you can refer to the following link:
Solved: Power BI may have lost connectivity with the data ... - Microsoft Power BI Community
BI report refresh doesn't work because lost connec... - Microsoft Power BI Community
Troubleshoot gateways - Power BI | Microsoft Learn
Best Regards!
Yolo Zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous Thank you for the reply. I have spent most of the day troubleshooting this issue and finally have the reports running. But this leaves me with a couple of questions that I don't think are documented anywhere, at least that I could find.
1. When running the gateways in a cluster, does each gateway in the cluster need its own relay? (This is specific to bring your own relay) - Set the Azure Relay for on-premises data gateway | Microsoft Learn
2. Does each Gateway in the cluster need a seperate recovery key? Or can they all use the same recovery key?
If I can get the answer to these two questions I think it will fix my problem. I think I am getting the connection error because they are sharing the same WCF relay? I'll mark your answer as accepted because I found some errors in the logs that pointed me toward this idea.
Thank you
