Odata connection to Dynamics 365 CRM working on Desktop but not on Power BI Service

[Patrick_Murphy]

Hi everyone,

i've been having an issue with my Odata connections to Dynamics 365 CRM lately.

I can refresh my data on dekstop but when uploaded to the service i get the following error message:

"Failed to update data source credentials: Credentials are required to connect to the OData source. (Source at https://xxxxxx.crm3.dynamics.com/api/data/v9.2/GlobalOptionSetDefinitions(Name='gs_originrequest').)"

Anyone have an idea how i can get this to work on the Power BI Service ?

[v-kaiyue-msft]

Hi @Patrick_Murphy ,

Have you solved your problem? If so, can you share your solution here and mark the correct answer as a standard answer to help other members find it faster? Thank you very much for your kind cooperation!

Best Regards,

Clara Gong

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.

[Greg_Deckler]

@Patrick_Murphy So you get that when you Sign in? 

[Patrick_Murphy]

Hi Greg, the report refresh failed so i went in the semantic model settings to see the connections in the dataset credentials section and saw that some had failed. So i tried to fix it by using edit credentials and that's where i get the error.

[Greg_Deckler]

@Patrick_Murphy You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[Patrick_Murphy]

Ok thanks !  I'll check those links out.