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KRaghunathReddy's avatar
KRaghunathReddy
Frequent Visitor
10 years ago

OData refresh issue with Dynamic CRM Online

Hello,   We are facing the following issue while trying to connect to Dynamic CRM OData feed file. "The Credentials Provided for the OData source are invalid(Source at https://xxxx.crm.dynamics.co...
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KRaghunathReddy's avatar
KRaghunathReddy
Frequent Visitor
10 years ago

Hello,

 

We are facing the following issue while trying to connect to Dynamic CRM OData feed file.

"The Credentials Provided for the OData source are invalid(Source at https://xxxx.crm.dynamics.com/XRMServices/2011/OrganizationData.svc/XXXXXXXX)" but the given credentials are valid and are able to connect to Dynamic CRM Online.

 

Our dataset contains "On Premise data" as well. So, we are using Power BI Personal gateway too.

Note: The data refresh is working fine in Power BI Desktop whereas we are facing refresh issue with Power BI Service.

 

Please help with this issue.

 

Thanks in advance.

  • Greg_Deckler's avatar
    Greg_Deckler
    Icon for Community Champion rankCommunity Champion
    10 years ago

    I just ran into this except that I had just recently changed my password. Probably not your case. Did your CRM Online instance recently get upgraded, that looks like the old-style OData service connection but I'd have to double check to be sure. I had some issues with this when our tenant got upgraded and had to switch out the URL to the OData service.

    • KRaghunathReddy's avatar
      KRaghunathReddy
      Frequent Visitor
      10 years ago

      If our dataset connect to only one of the "Dynamics CRM feed file" or "On Premises data sources" the refresh is working fine. We are getting issue when we are having combination of "Online and On Premise" data sources. So, i believe OData service connection is not a problem.