Forum Discussion

Juliecal73's avatar
Juliecal73
Helper III
6 years ago
Solved

O365 GetUserPhoto Sudden Authentication Issue

My report has been published on the service for a while now, and has been refreshing just fine. In my report I retrieve our user profile pics from O365 using the following url   https://outlook.of...
Need Help
  • Juliecal73's avatar
    Juliecal73
    6 years ago

    Thanks for the quick response GilbertQ,

     

    It seems to be resolved.

    I cleared my chache on my browser (Chrome) and then re-entered all the creds on the service and it's now decided to be ok...

    Not sure what creds it was trying to use since I entered them a number of times, as well as logged out and back into the account.

    I think it has to do with multiple O365 accounts being used on this machine, and that not 'cleaning up' well.

GilbertQ's avatar
GilbertQ
Super User
6 years ago
I would suggest NOt skipping the test to make sure that it can be successfully authenticated.

Do you know if MFA was possibly enabled?
  • Juliecal73's avatar
    Juliecal73
    Helper III
    6 years ago

    Thanks for the quick response GilbertQ,

     

    It seems to be resolved.

    I cleared my chache on my browser (Chrome) and then re-entered all the creds on the service and it's now decided to be ok...

    Not sure what creds it was trying to use since I entered them a number of times, as well as logged out and back into the account.

    I think it has to do with multiple O365 accounts being used on this machine, and that not 'cleaning up' well.

    • GilbertQ's avatar
      GilbertQ
      Super User
      6 years ago
      Thanks for letting us know you got it sorted.