Forum Discussion

Winniethewinner's avatar
3 years ago

Not working - add user through Update App - Manage Audience Access

Hi there, 

I've enabled the "New App Experience", and trying to add users by clicking "Update App" (as I always did under the old app interface):

Then I added specific users under "Manager Audience Access": 

I then clicked "Update app". 

 

However the users still have no access and get the message of:

Permission required

You cannot see the content of this report because you do not have permissions to the underlying dataset. Please contact the dataset owner to request access.

 

To clarify, none of the reports have RLS, I did not create any audience at all. Simply wanted to add users as I usually did under the old interface but no success. 

 

Does anyone know if I did anything incorrectly? Do I have to go into each individual report and add them through "Manage permissions"? Thanks in advance. 

4 Replies

  • aj1973's avatar
    aj1973
    Community Champion

    Hi Winniethewinner 

    No you didn't do anything wrong and you don"t have to add any permission for any one on each report. App space is for end users without permission to acces the underlying dataset. however all users need at least a Pro license to acces the App.

    Also you might need to go through all reports one by one(in the desktop) and verify if any RLS was implemented before and therefore you need to delete. Also clear the cache in all reports from the 

     

    Once done, re publish the report but before updating the App delete the reports from the App. 

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Winniethewinner ,

     

    According to the error, perhaps what they are missing is access to the dataset, and you can add the user to the "contributor" role of the workspace.

     

    Best regards,

    Community Support Team Selina zhu

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

    • Winniethewinner's avatar
      Winniethewinner
      Helper IV

      Anonymous hmmm the thing is those users are not "contributor" which will give them "update the app" permission.