Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Vote for your favorite vizzies from the Power BI Dataviz World Championship submissions. Vote now!

Reply
nckpedersen
Helper I
Helper I

Not seeing any users in usage metrics - only my own

I have about 15 people in my organization with read only access actively using a report but the usage metrics only show my own interactions. I've screen shared and watched these others log in... is there something I'm missing? 

Every user was added by providing direct access with an email message. We are currently on a Pro Trial. 

Please let me know what I'm missing, this is a huge piece of our evaluation! 

nckpedersen_0-1627513704299.png

nckpedersen_1-1627513819238.png

 

 

1 ACCEPTED SOLUTION
v-angzheng-msft
Community Support
Community Support

Hi, @nckpedersen 

 

The old version of the Usage Metrics report only seemed to show data for yourself.
Try using the new version of the metrics report, which will show more detailed data, and you can also see other user data in the report list page.

vangzhengmsft_0-1627952794285.png

But nevertheless, it is inevitable that the displayed metrics data is not always timely feedback due to network and other factors.

 

 

Hope this helps.

 

Best Regards,
Community Support Team _ Zeon Zheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

2 REPLIES 2
v-angzheng-msft
Community Support
Community Support

Hi, @nckpedersen 

 

The old version of the Usage Metrics report only seemed to show data for yourself.
Try using the new version of the metrics report, which will show more detailed data, and you can also see other user data in the report list page.

vangzhengmsft_0-1627952794285.png

But nevertheless, it is inevitable that the displayed metrics data is not always timely feedback due to network and other factors.

 

 

Hope this helps.

 

Best Regards,
Community Support Team _ Zeon Zheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

lbendlin
Super User
Super User

It should not influence your evaluation. These reports are notoriously unreliable, and they are ephemeral.  Evaluate the Advanced Usage Analytics that has recently been announced, or use the Tenant audit logs instead for reliable reporting.

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

Vote for your favorite vizzies from the Power BI World Championship submissions!

Sticker Challenge 2026 Carousel

Join our Community Sticker Challenge 2026

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

January Power BI Update Carousel

Power BI Monthly Update - January 2026

Check out the January 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.