Not displaying image in New Card Visual on Power BI Service

Hi bao_phan,

The behaviour you are experiencing is due to the fact that the New Card visual is currently in preview and, at present, is supported only in Power BI Desktop.

For more information regarding the New Card visual and its limitations, you may refer to the official documentation at the following link:
Create a (new) card visual in Power BI - Power BI | Microsoft Learn

Additionally, please refer to the following discussion thread, which may help in resolving the issue:
Solved: Images not displaying in New Card Visual when publ... - Microsoft Fabric Community

If you find our response helpful, kindly mark it as the accepted solution and consider giving kudos. This will assist other community members who may be facing similar queries.

Thank you.