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GayatriBisht06's avatar
GayatriBisht06
New Member
4 months ago

Not able to used Paginated Report feature

I am using paginated report in developed report however getting below error   An unexpected error occurred We’re having trouble connecting to the service. Please check your network connection or V...
Need Help
SharmilaBrisca's avatar
SharmilaBrisca
Icon for Resolver I rankResolver I
4 months ago

Hi GayatriBisht06,

 

Your error may caused by the following.

1.Check Your Chrome Version

If you are using Chrome 142, this is a known issue. You can work around it by switching to Microsoft Edge, or an earlier version of Chrome. Alternatively, disable the Local Network Access Check flag in Chrome by navigating to chrome://flags/#local-network-access-check in your browser. Microsoft Learn

2.VPN / Firewall / Network Policy

If the error indicates a network connectivity issue, verify your network configuration — including VPN settings, network policies, and firewall rules — to ensure nothing is blocking your browser from connecting to the Power BI service. Microsoft Learn

Since your cluster is in India Central, make sure the following URL is whitelisted in your firewall/proxy:

*.analysis.windows.net

wabi-india-central-a-primary-redirect.analysis.windows.net

Ask your network/IT team to confirm outbound access on port 443 to these endpoints.

3.Capacity Not Assigned (Capacity ID = undefined)

The error shows Capacity ID: undefined, which means the workspace may not be assigned to a Premium or Fabric capacity. Paginated Reports require either:

  • Power BI Premium Per User (PPU)
  • Power BI Premium capacity (P-SKU)
  • Microsoft Fabric capacity (F-SKU)

 Go to Workspace Settings → Premium and confirm a capacity is assigned.

 

Thanks and Regards

GainInsights Solutions

Trusted Microsoft Partner - https://gain-insights.com/partnerships/microsoft/

www.gain-insights.com