Not able to used Paginated Report feature

Hi GayatriBisht06,

Just checking in to see if your issue has been resolved. Please let us know if you need any further assistance.

Thank you.

Hi GayatriBisht06,

Your error may caused by the following.

1.Check Your Chrome Version

If you are using Chrome 142, this is a known issue. You can work around it by switching to Microsoft Edge, or an earlier version of Chrome. Alternatively, disable the Local Network Access Check flag in Chrome by navigating to chrome://flags/#local-network-access-check in your browser. Microsoft Learn

2.VPN / Firewall / Network Policy

If the error indicates a network connectivity issue, verify your network configuration — including VPN settings, network policies, and firewall rules — to ensure nothing is blocking your browser from connecting to the Power BI service. Microsoft Learn

Since your cluster is in India Central, make sure the following URL is whitelisted in your firewall/proxy:

*.analysis.windows.net

wabi-india-central-a-primary-redirect.analysis.windows.net

Ask your network/IT team to confirm outbound access on port 443 to these endpoints.

3.Capacity Not Assigned (Capacity ID = undefined)

The error shows Capacity ID: undefined, which means the workspace may not be assigned to a Premium or Fabric capacity. Paginated Reports require either:

• Power BI Premium Per User (PPU)
• Power BI Premium capacity (P-SKU)
• Microsoft Fabric capacity (F-SKU)

 Go to Workspace Settings → Premium and confirm a capacity is assigned.

Thanks and Regards

GainInsights Solutions

Trusted Microsoft Partner - https://gain-insights.com/partnerships/microsoft/

www.gain-insights.com

Hi GayatriBisht06 

What happens if you try and run this page report on a different network? Do you get the same error just trying to observe as a network connectivity issue?

Hi GayatriBisht06,

Thank you for posting your query in the Microsoft Fabric Community Forum, and thanks SharmilaBrisca  for the valuable insights shared.

Please verify the licensing and capacity configuration for paginated reports. Users with a Free license can access paginated reports only when the workspace is assigned to Fabric or Premium capacity; otherwise, for workspaces not on Premium or Fabric capacity, users need a Power BI Pro or Premium Per User (PPU) license to view content.

Also, please check whether the issue is related to the Chrome browser and try accessing the paginated report using Microsoft Edge or an earlier Chrome version.

Reference: Troubleshoot Paginated Report Session and Connection Issues - Power BI | Microsoft Learn

Additionally, paginated report sessions do not automatically refresh access tokens, so refreshing the browser or starting a new session may help resolve the issue.

Reference: Troubleshoot Paginated Report Session and Connection Issues - Power BI | Microsoft Learn

Please refer to the additional Microsoft documentation:

Paginated reports in Power BI: FAQ - Power BI | Microsoft Learn

I hope this information helps. Please do let us know if you have any further queries.

Thanks and Regards.

Hello GayatriBisht06,
Thank you for reaching out to the Microsoft Fabric Community Forum.

Just checking in, were you able to resolve the issue using the suggestions provided? If not, please feel free to share an update and we’ll be happy to assist further.

Your feedback will also help others facing similar challenges.

Thank you.

Hi GayatriBisht06,

Just following up to check whether the issue got resolved after coordinating with your IT team. If the problem is resolved, it would be greatly appreciated if you could share your insights or the solution as it may benefit other members facing a similar issue.

Thanks and Regards.