Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Not able to manually refresh the dataset after failed scheduled refresh with a Timed Out error

Hi All,

 

One of my scheduled dataset refreshes Timed Out after 2 hours and now when I am trying to manually refresh the dataset it is not working.

 

Scheduled refresh started at 7:30 AM which timed out around 10 AM. Last refresh completed at 4:30AM as shown below.

 

Please assist on how to proceed from here.

 

 

 

Thanks.

Need Help

2 Replies

  • Icey's avatar
    Icey
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi Anonymous ,

    Some questions:

    1. What's your data source?

    2. Which connection type do you use?

    3. What's the complete error message?

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi Icey , Thanks for your reply. 

       

      As a workaround, I restarted the gateway to overcome this issue, but if there is any other better solution then I'd appreciate it.

       

      Answers to your questions -

       

      1. SQL Server 

      2. Import Query

      3. There were no additional details for Timed Out Error. As you can see in the image that 'Details' and "Message" columns are empty.