Forum Discussion
Not able to get Email Subscriptions to work
You may check your companies email filter. AT&T is our email gateway and they filter some email out before it even gets to our internal junk mail filters. They send a notification of all the emials they block periodically and that's where I noticed they were catching emails from [email protected]. So you may check with your external provider.
Just tested this and it should be working for you.
One thing i noticed is it takes about 90 seconds from upgrading to Trial before this will work...so you may have to retry if i you JUST upgraded to trial.
As was suggested earlier in the thread if you a Pro or Trial user and your subscriptions are not working please contact support.
What can been done when the subcription has been working for 6 months then the scheduled send stops working? If I select "Run Now" the email sends not problem. But the email does not send on the scheduled time. This stopped on Feb 16th.
This is an issue for us as well. It has been about a month since we have recieved any emails.