Forum Discussion
Not able to get Email Subscriptions to work
You may check your companies email filter. AT&T is our email gateway and they filter some email out before it even gets to our internal junk mail filters. They send a notification of all the emials they block periodically and that's where I noticed they were catching emails from [email protected]. So you may check with your external provider.
Just tested this and it should be working for you.
One thing i noticed is it takes about 90 seconds from upgrading to Trial before this will work...so you may have to retry if i you JUST upgraded to trial.
As was suggested earlier in the thread if you a Pro or Trial user and your subscriptions are not working please contact support.
Even though my firm is on the free 365 day trial, I've been trying to find a way to pay for BI so that we can have access to email subscriptions. Has anyone had luck upgrading to the paid version while in the trial period?
I just received a email for a report I subscribed to a month ago, so there's hope that the issue is being resolved for pro trial users.