Forum Discussion
Not able to get Email Subscriptions to work
You may check your companies email filter. AT&T is our email gateway and they filter some email out before it even gets to our internal junk mail filters. They send a notification of all the emials they block periodically and that's where I noticed they were catching emails from [email protected]. So you may check with your external provider.
Just tested this and it should be working for you.
One thing i noticed is it takes about 90 seconds from upgrading to Trial before this will work...so you may have to retry if i you JUST upgraded to trial.
As was suggested earlier in the thread if you a Pro or Trial user and your subscriptions are not working please contact support.
Does this work with the Power Bi Pro trial? I can't seem to get mine to work.
Mine was working up until a week or two ago, then suddenly stopped for no apparent reason. I've been on the Pro free trial for several months now, and still have about 11 months left on the trial. I haven't changed my email or any settings in Power BI. I even tried deleting my subscriptions and setting them up again, but that didn't help.
Same thing here - Power bi PRO subscription - was working until a couple of weeks ago - suddenly i stopped receiving the notifications:
- Report is based on direct query that gets refreshed regurarly
- my Powerbi user name is the same email address where i'd like to receive the subscriptions (not on azure, on google apps as a domain that is also in azure AD)
- I checked the spam foder etc...
Any Idea on how to solve this?
Same thing here - Power bi PRO subscription - was working until a couple of weeks ago - suddenly i stopped receiving the notifications:
- Report is based on direct query that gets refreshed regurarly
- my Powerbi user name is the same email address where i'd like to receive the subscriptions (not on azure, on google apps as a domain that is also in azure AD)
- I checked the spam foder etc...
Any Idea on how to solve this?
