Forum Discussion

brett_walton's avatar
brett_walton
Helper II
9 years ago
Solved

Not able to get Email Subscriptions to work

Hoping others are having luck .    I subscribed to a report subscription, followed the steps when I go back into the service I see the subscription but I am NOT recieving any emails , any ideas to ...
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  • mchapman's avatar
    mchapman
    9 years ago

    You may check your companies email filter.  AT&T is our email gateway and they filter some email out before it even gets to our internal junk mail filters.  They send a notification of all the emials they block periodically and that's where I noticed they were catching emails from [email protected].  So you may check with your external provider. 

  • chass's avatar
    chass
    8 years ago

    Just tested this and it should be working for you. 

    One thing i noticed is it takes about 90 seconds from upgrading to Trial before this will work...so you may have to retry if i you JUST upgraded to trial. 

     

    As was suggested earlier in the thread if you a Pro or Trial user and your subscriptions are not working please contact support. 

     

     

     

fitcja's avatar
fitcja
Helper I
9 years ago

Does this work if you're on a Power BI Pro free trial? I can't seem to get mine to work.