Forum Discussion
Not able to get Email Subscriptions to work
You may check your companies email filter. AT&T is our email gateway and they filter some email out before it even gets to our internal junk mail filters. They send a notification of all the emials they block periodically and that's where I noticed they were catching emails from [email protected]. So you may check with your external provider.
Just tested this and it should be working for you.
One thing i noticed is it takes about 90 seconds from upgrading to Trial before this will work...so you may have to retry if i you JUST upgraded to trial.
As was suggested earlier in the thread if you a Pro or Trial user and your subscriptions are not working please contact support.
Doesn't work for me.
- i've Power BI Pro
- I log in with my work email address (AD Azure synced)
- Done multiple data refreshes and nothing
I also have a Power BI Pro license and am using my work email to log in. No emails are coming through
this remains an issue for me as well. If I find something I will update this thread.
You may check your companies email filter. AT&T is our email gateway and they filter some email out before it even gets to our internal junk mail filters. They send a notification of all the emials they block periodically and that's where I noticed they were catching emails from [email protected]. So you may check with your external provider.
Thanks for the insight ... after insisting to the team in charge of email that the notices without a doubt where being sent they found a front end filter on the mail router that was keeping them from our system ... I am now getting all messages daily.