Forum Discussion

LarsJ92's avatar
LarsJ92
Frequent Visitor
4 years ago
Solved

Not able to expand comments

Hi community,

 

we are experiencing problems with the comment function i PowerBI. We are having weekly update meetings, in which we put in comments for each week. Then people can reply on these. But the issue is, that we not are able to expand comments in PowerBI. So we are not able to read every comment.

 

At first when creating a comment, it is working for the one who create the initial comment. But after a refresh of the page, it is not possible.


Does anyone else experience this - and have found a workaround?

 

Thank you in advance.

 

Comments from start

 

After refresh of browser - only latest comment visible

 

After pushing the expand button

 

After this - it is kind of locked, and we need to refresh the page to see the latest comment again. But it is not possible to see the old ones.

We have tried different browsers (Chrome + Edge) - and also on different users - but all the same problem.

 

 

 

  • Hi, LarsJ92  cmullins 

     

    This issue has been confirmed as a known issue internally. Internal ICM ID: 300156012. Please be patient to wait for fixing. If there is any news, I will update it here.

     

    Best Regards,
    Community Support Team _ Janey

5 Replies

  • v-janeyg-msft's avatar
    v-janeyg-msft
    Community Support

    Hi, LarsJ92  cmullins 

     

    This issue has been confirmed as a known issue internally. Internal ICM ID: 300156012. Please be patient to wait for fixing. If there is any news, I will update it here.

     

    Best Regards,
    Community Support Team _ Janey

  • cmullins's avatar
    cmullins
    Regular Visitor

    We had a user notice this today and I haven't been able to find any answers either. I have also tested this out in Firefox in addition to Chrome and Edge all the same results. I am hoping someone can help out with this. 

    • LarsJ92's avatar
      LarsJ92
      Frequent Visitor

      For a start we found out if we open PowerBI as an app, we can see all comments. E.g. we are using Teams - and if you add PowerBI as an app in Teams, and find the report, then it is possible to see all comments. It appears only to be a problem in an internet browser. 

      • cmullins's avatar
        cmullins
        Regular Visitor

        Thanks for the update. I just went and looked and it seems to show up in the App for us. Weird little issue. 

  • I'm also having this issue. I tried adding my (non-app) report in Teams and wasn't able to see any comments at all there. So the app part of this must have something to do with it.... I'm also not getting any comment notifications beyond the first comment on the report.