Forum Discussion
shamsuddeenvp
10 years agoPost Patron
Not able to create Gateway
Dear, I am not able to create gateway, I have installed on-premise data gateway. AFter that once I tried to add the gateway, below error is coming. The insert image option here also not w...
v-sihou-msft
10 years agoMicrosoft Employee
Based on the error message, the issue is on the connection between your local machine to Power BI Services. Please check the proxy configuration. Make sure you update the On-Premise Gateway to latest version. Configure it properly and restart the service to see if it works. If the issue still persists, please check On-premises data gateway service logs under: C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log
You can also check event logs and fiddler trace. For more detail information, please see: Troubleshooting the On-Premises Data Gateway
Regards,
shamsuddeenvp
10 years agoPost Patron
Dear v-sihou-msft,
I am still facing this issue. Tried to see event viewer etc, without success.
It would be good if you provide somemore details.
Br,
Sham