Not able to add users to a data source as Admin

[Anytsirk12]

When clicking on "Manage Users" on a data source within my Power BI gateway, I have zero option to add new users. I am tenant admin and admin on the gateways. Where did this functionality move? Is it a temporary error/bug that Microsoft is resolving? Thanks for any help!

Current state: 

This is what I was expecting to see but no longer see:

[GilbertQ]

Hi @Anytsirk12 

On your second screen, you would type in the users name and then assign them the permissions and then click on Share to add them?

[Anytsirk12]

The second screen is from Microsoft's documentation, I don't have access to that second screen and I can't figure out why. 

[calerof]

Hi @Anytsirk12,

Have you tried to connect to the standard gateway, not the personal mode one?
Cheers,

F

[Anytsirk12]

The issue occurs on both personal mode and enterprise gateway data sources. 

[calerof · Accepted solution]

Sorry to say it but, it works on my machine 🤔

What I checked is the following:

Figure 1

When I see my localhost server with the Personal mode gateway I see the same as you, no option to share (Figure 1).

Figure 2

Then when I chose the standard gateway I see the option to share, no problem (Figure 2).

Figure 3

I checked my standard gateway and its status is online and I'm an admin (Figure 3).

Figure 4

My standard gateway is online and all good to go (Figure 4).

Figure 5

And lastly as final resource I checked that in the workspace I'm an admin also (Figure 5).

[Anytsirk12]

Thank you for providing your steps! I feel a bit foolish, looks like all the sources I was trying to add users to were Cloud sources that weren't run through a VNET gateway. Once I built a source on the machine that the enterprise gateway was on, I was able to see that manage user option. Thank you all again!!