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No usage metrics

Since I upgraded to new workspaces and re-published my reports I don't get any usage metrics. If I open the report for usage metrics it only shows me "(Blank)" values and empty charts.


The options "Usage metrics for content creators" and "Per-user data in usage metrics for content creators" are enabled in the tenant settings of the admin portal. I also found this issue, but it seems to be resolved by now. I still don't get any metrics.

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Community Support

Hi @Anonymous ,

Did you open the report when you republished it to a new workspace?  I got blank content and empty chart when I didn't open it.1.PNG

When we republish reports, they are new in the workspace. So the usage matrix will not show the previous records. 


Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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@v-xuding-msftThe reports have been in the workspace since the end of September and are frequently used in our organisation. I first thought that it might take some time until Power BI aggregates the usage data, but I'd expect the metrics to be visible by now.

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